HealthAlliance Hospital Leading the State in Safety, Quality and Affordable Care

Jul 3, 2012 - 

Top Rankings from Consumer Reports, Leapfrog Group and Health Care’s Most Wired Award 

Leominster, MA - HealthAlliance Hospital is leading the state on patient safety, quality outcomes, and use of technology to improve care and affordability based on publicly available data in several national surveys recently released.

“The rankings validate the hospital’s strategic focus and investment in quality and safety measures,” said Patrick Muldoon, FACHE, President and Chief Executive Officer of HealthAlliance Hospital.  “HealthAlliance Hospital has a long history of providing high quality, safe and affordable health care to the people of North Central Massachusetts, and this level of recognition is an incredible accomplishment for our entire team,” Muldoon said. “The people of this region have called HealthAlliance Hospital the best-kept secret in health care. We’re glad the state and nation are taking notice.”

The list of recent accolades began with the August issue of Consumer Reports, which ranked HealthAlliance the #1 hospital in Massachusetts on key safety measures, a ranking which put the facility in a similar standing as the highly-regarded Mayo Clinic. The respected consumer magazine, utilizing government reports and independent information on 1,159 hospitals in 44 states, noted the rankings “provide a unique way to compare hospitals in your community” and provide patients “what you need to do to protect yourself, or someone you care for, when entering a hospital.”

The Consumer Reports findings were just the beginning for HealthAlliance Hospital.

The hospital was recently notified that it received an “A” Hospital Safety Score from The Leapfrog Group, an independent, national nonprofit organization that compares hospital performance based on 26 measures of publicly available hospital safety data on patient injuries, medical and medication errors, and infections.

HealthAlliance Hospital also was recently ranked a Tier 1 hospital by most major health insurance plans, the best ranking for quality metrics. Each health plan ranks hospitals objectively for their quality of care and the cost it takes to provide it, creating a value rating.

HealthAlliance Hospital was selected for the second consecutive year for Health Care’s Most Wired Award, which showcases hospitals that demonstrate the use of information technology to improve patient care and safety and improve efficiency. The survey is conducted in cooperation with McKesson Corporation, the College of Healthcare Information Management Executives (CHIME) and the American Hospital Association. In addition to winning “Most Wired” accolades in 2012 and 2011, HealthAlliance won Health Care’s Most Wireless Award in 2010, 2009 and 2008 and Health Care’s Most Wired - Most Improved Award in 2008.

HealthAlliance Hospital’s Chief Medical Officer, Daniel O’Leary, MD, said the most impressive aspect of the rankings is they are based on data collected and reported transparently by the hospital. “These are true measures of our success – based on data that supports the level of patient care that we are proud to provide our community,” Dr. O’Leary said.

Muldoon said the awards together represent a trend in acknowledging that quality, affordable health care is available close to home. “People in North Central Massachusetts have long known they don’t need to go to Boston for the majority of their health care,” Muldoon said.

He noted the rankings reflect the hospital’s three pillars of success – quality of care and patient safety, patient experience and fiscal excellence. 

A key standout, Muldoon noted, was that HealthAlliance Hospital was one of the first hospitals in the nation to commit to electronic health records (EHR) by demonstrating the use of technology to support the delivery of high quality care and patient safety.  The use of EHR includes computerized provider order entry capabilities to enter medication orders, which helps eliminate errors associated with illegible handwriting of drug names or dosages. The electronic ordering process also makes it possible for the computer to notify caregivers about drug-drug or drug-allergy reactions, prompting safer medication ordering.

“Taken collectively, these awards and rankings are a badge of honor for our dedicated and tireless trustees, medical staff and employees, and they should all be proud of what we have accomplished and what we will continue to accomplish with safety, quality and affordability as our top priorities,” Muldoon said. 



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